From 22 July, you're going to be swimming towards a healthier you and raising vital funds to support people affected by diabetes. The challenge is to conquer the water in your local pool, at your own pace.

However you do it, you'll end up feeling great thanks to the improved mood that comes with exercise. And to top it off, you'll be raising money for people affected by diabetes.

Following the Government’s announcement on 12 July 2021 many of the remaining restrictions have been removed. The latest government guidance can be found here and should be adhered to.

The legal requirement to wear a facemask has been removed but the government expects and recommends that people should continue to wear them in crowded and enclosed settings, to protect themselves and others.

People who wish to wear a mask should be encouraged and supported to do so.

You will only be able to log lengths on your Swim22 profile page from 22 July. But as soon as your pool has opened, if you feel confident, safe and able to do so, you can get back into the pool and start training for the 22 July date. By delaying the Swim22 start date, we’re giving you more time to prepare and train for the challenge.  Of course it is up to you if you want to start earlier but it would be great if everyone could start together!

Yes. You can get started at any time from 22 July to 22 October, but the earlier you start swimming, the easier it will be to complete your chosen distance. But it is never too late to get started logging lengths and raising funds.

If you have any concerns about the coronavirus and diabetes, please check out our webpage here for the latest information and advice.

The World Health Organisation has stated that swimming in a well-maintained, properly chlorinated pool is safe. However, it is important to maintain social distancing in and around swimming pools. Each venue should make their venue Covid-19 safe by enforcing social distancing and maintaining high hygiene standards as set out by the government.

We will be sending the Swim22 medals out in two batches – one on the 25 October, for anyone how has raised £35 by 22 October, and the other at the start of December for anyone who reached £35 by the later date of the 22 November.

If you’re having problems with your page, don’t worry, just get in touch with the JustGiving support team by emailing help@justgiving.com

Your profile page is a quick and easy way to get donations from friends without any money changing hands, but you don’t need to fundraise this way. If you would rather fundraise using our Swim22 sponsorship form, that’s absolutely fine. We will have included a sponsorship form in your welcome pack, but you can download more from our Resources page.

The easiest way is to pay the money into your bank account and donate it to your Swim22 Challenge profile page. Click here to see how you add your offline donation to your page.

If you have a cheque you can make it payable to Diabetes UK and send to:

Swim22
Diabetes UK 
Wells Lawrence House, 
126 Back Church Lane, 
London 
E1 1FH

Include your sponsorship form or a note with your name and the event you have taken part in.

Or over the phone by credit/debit card to the number on the form. Just give us a call on 0345 123 2399, Monday to Friday 9am to 6pm.

The deadline to send donations in is 22 November.

You don't need to do anything - the money donated onto your profile page comes directly to us.

You can download sponsorship forms here, or get in touch with us and we’ll post some out to you.

There is no need to take time out of your busy day to create a JustGiving page, this is all included in our platform.

We do indeed, please have a look on our rewards page by clicking here.

At registration you can opt out of receiving rewards. If you change your mind do let us know and we can change it on your registration.

The easiest way is to pay the money into your bank account and donate it to your Swim22 Challenge profile page. Here is how you add your offline donation to your page: https://help.justgiving.com/hc/en-us/articles/200669531-How-do-I-add-money-that-I-ve-raised-offline

If you have a cheque you can make it payable to Diabetes UK and send to:

Swim22
Diabetes UK 
Wells Lawrence House, 
126 Back Church Lane, 
London 
E1 1FH

Include your sponsorship form or a note with your name and the event you have taken part in.

Or over the phone by credit/debit card to the number on the form. Just give us a call on 0345 123 2399, Monday to Friday 9am to 6pm.

The deadline to send donations in is 22 November.

No problem at all. Send us the links to both of your pages and let us know which page you'd like us to close. Email Swim22@diabetes.org.uk

This is where you can keep a track of your swims and fundraising, all in one place. You can personalise it by adding your photo, your story and adding journal updates. And it's where you'll start earning virtual badges for both your swimming and your fundraising. It’s easy to share your profile page with friends and family, so you can show off how you're getting on and they can support you by making a donation.

You are now able to log your lengths. Please remember to login. Then go to your page where you will see 'Log a swim'. Click this button and you will be able to add your swims. You can pick from miles, metres, km or you can click lengths and it will calculate your distance for you.

You could also ask our Swim22 Facebook group or your local pool for their recommendations.

Set yourself a target that suits you. If you don’t think you can swim 22 miles, you can do 11 instead. Or, if you want to challenge yourself to double the distance then you can with 44 miles. The fundraising platform stays open for an extra month at the end of the challenge so if you need longer to add your lengths you can. We ask if everyone could try and start together on 22 July.

If you have added too many lengths to your page, you'll be able to edit this to the correct amount. If you log into your page and scroll down, there is a swim history section, which is under Activity. There, you’ll be able to delete unwanted swims.

You are unable to split 11, 22 or 44 miles with your team. Swim22 platform is only designed for the individual to swim these three distances. You can of course split the miles, but you will only receive badges all the way up to the distance you swim.

We would recommend just making it clear on your story section, that you are taking on the distance together as a team.

You sure can! If you go to 'edit page' you can change your distance.

Before you get in touch with us please try the below:

·  Head to the top right of your Swim22 page and select 'login'

·  You should then see the sign up/login pop up

·  Select ‘Yes, I do’ have an existing JustGiving page

·  You will then see a JustGiving pop up box

·  Here you need to put in the email address and password you used to register for Swim22

If you still can’t log in please email us at swim22@diabetes.org.uk and we would be happy to help

You can add up to 19,999 lengths, metres, km and yards. If you are having issues with logging less than this please email Swim22@diabetes.org.uk

When you register, there will be an option to search and join a team or create a new one. You can make your friends and family aware of the team name so when they register they can join.

Every team member has to register individually. If you’ve already registered and wish to create or join a team, just log into your page, scroll down to the team section and create or join one from there.

Every team member has to register individually. If you make them aware of your team name they can join when they register. If they’ve already registered, they can log into their page, scroll down to the team section and join from there.

Teams have their own profile page. You are unable to split 11, 22 or 44 miles with your team. Swim22 platform is only designed for the individual to swim these three distances. You can of course split the miles, but you will only receive badges all the way up to the distance you swim.

We would recommend just making it clear on your story section, that you are taking on the distance together as a team.